Effective: April 5, 2026
We take your privacy seriously. This policy explains how easilearningsolutions.ca collects, uses, and protects personal information you provide through our website’s contact form, in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Who We Are
easilearningsolutions.ca (“we,” “us,” or “our”) operates this website from Canada. We are responsible for the personal information we collect and are committed to protecting it in accordance with PIPEDA.
Contact our Privacy Officer using the details in Section 10 with any questions.
2. Information We Collect
The only personal information we collect is what you voluntarily provide through our contact form:
- Your full name
- Your email address
- Your phone number (if provided)
- The content of your message
- Any other information you choose to include
We do not collect sensitive information (health data, financial information, government ID). Please don’t include such information in your message.
Note: We only collect what’s necessary to respond to your inquiry (PIPEDA limiting collection principle).
3. Why We Collect It
We collect your information solely to respond to your contact form inquiry. By submitting the form, you consent to this collection and use.
We won’t use it for other purposes without additional consent (unless required by law).
4. How We Use Your Information
Your information is used only to:
- Read and understand your inquiry
- Respond via email or phone
- Follow up on your correspondence
No marketing, profiling, or automated decision-making.
5. Disclosure of Your Information
We do not sell, rent, or trade your information. Limited sharing only occurs:
- Service providers (WordPress form plugin, email service) under contract to protect your data
- Legal requirements (court order, regulatory authority)
- Rights protection (if legally required)
If providers are outside Canada, we ensure adequate protection.
6. Retention of Your Information
We keep your information only as long as needed to resolve your inquiry (typically 12 months after closure), then securely delete it.
7. How We Safeguard Your Information
Security measures include:
- SSL/TLS encryption (HTTPS)
- Password-protected WordPress admin
- Access limited to necessary staff
- Regular security updates
In case of a breach posing significant harm risk, we’ll notify you and the Privacy Commissioner as required by PIPEDA.
8. Your Rights Under PIPEDA
You can request:
- Access to your information
- Correction of inaccurate data
- Withdrawal of consent
- Deletion (subject to legal requirements)
Contact us (Section 10). We’ll respond within 30 days. If unsatisfied, file a complaint with the Office of the Privacy Commissioner.
9. Cookies & Website Analytics
We use only essential WordPress session cookies. No analytics or advertising cookies. Disable via browser settings (may affect form functionality).
10. Contact Us
Email: brett@easilearningsolutions.ca